In the list of results, right-click Command prompt, and then select Run as administrator.Select the Start button, and search for Command prompt.If it does not work then please perform all the prescribed steps from this HP Document: Īlso change the power plan and set it to high performance from this Link:.Now check again if the issue is resolved.When I close the lid- select the sleep option (not shutdown or hibernate).On the Define power buttons and turn on password protection page, you then have the option of choosing what happens when you:.From the Select a power plan page, click Choose what the power buttons do from the list on the left panel.Go to Control Panel, then click Power Options.Then select the correct operating system and follow the on-screen instructions
Then restart the computer and update the bios chipset and graphics drivers from this link.
Next update the Graphics drivers, Chipset drivers and BIOS
I understand that you are unable to wake your Notebook up from sleep mode. A really great platform for posting all your questions and finding solutions.
